Deep Dive: Page 2
Industry insights from our journalists
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How grocers are managing the twin pressures of inflation and supply chain disruption
Companies are turning to personalized promotions, private label and plain-old resourcefulness as they closely monitor the habits of their frustrated customers.
Jeff Wells • Jan. 24, 2022 -
Automation beckons retailers as labor challenges endure
Technologies like self-checkout and ordering kiosks are offering relief to grocers unable to hire enough workers to handle essential functions.
Sam Silverstein • Jan. 19, 2022 -
Grocers are experimenting with delivery fees. Here are 8 key factors to consider, experts say
Speedier service, customer loyalty and labor demands are some of the things grocers need to weigh when determining fees, order minimums and subscriptions.
Catherine Douglas Moran • Jan. 12, 2022 -
For grocers and food CPGs, finding harmony online is a difficult dance
With digital shopping now a priority for millions of consumers, both parties are trying to find faster, more efficient ways to manage their e-commerce listings.
Sam Silverstein and Christopher Doering • Jan. 10, 2022 -
7 trends that will shape the grocery industry in 2022
Labor and inflation challenges will test retailers this year, but experts also see opportunities like new e-commerce services, more personalized offerings and a booming digital ads space.
Jeff Wells, Catherine Douglas Moran and Sam Silverstein • Jan. 4, 2022 -
How retailers are modernizing the center store
The pandemic has injected new life into many packaged goods departments. Here's how grocers are trying to build on that momentum and make center store a more compelling place to shop.
Nov. 18, 2021 -
Grocers chase the promise of e-commerce personalization
Customization tools like shoppable recipes and product recommendations are helping consumers cut through the clutter of center store. But retailers are only scratching the surface of what's possible.
Sam Silverstein • Nov. 16, 2021 -
How local products can unlock potential in center store
Grocers are turning to local to hit key corporate goals and liven up their packaged goods aisles. But experts say they must stay mindful about pricing, placement and providing support to small brands.
Catherine Douglas Moran • Nov. 11, 2021 -
Examining Instacart's emerging next chapter
On the heels of two technology acquisitions, a deeper move into digital ads and fulfillment-as-a-service, analysts weigh in on what the e-commerce company is building.
Catherine Douglas Moran • Oct. 26, 2021 -
6 ways to boost plant-based products in grocery stores
From category managers to dedicated shelf space, grocers have several areas to explore to make merchandising easier for alternatives to animal-based items.
Catherine Douglas Moran and Megan Poinski • Oct. 18, 2021 -
Albertsons' stock price has doubled since it went public. Can it keep the momentum going?
The grocery chain has made significant strides in recent months, particularly on the digital front, but still faces challenges as it looks to keep pace with rivals, analysts said.
Sam Silverstein • Oct. 4, 2021 -
Inside Hy-Vee's 'reimagined' physical-meets-digital store
Located in an up-and-coming northwest suburb of Des Moines, Iowa, the festive prototype features a lineup of new departments and partnerships, with digital touchpoints woven throughout.
Jeff Wells • Sept. 15, 2021 -
Grocers grapple with digital accessibility as e-commerce grows
The online shopping boom has brought more attention to how accessible websites and apps are to people with disabilities, but a lack of federal regulations and oversight poses challenges.
Catherine Douglas Moran • Updated Sept. 1, 2021 -
Labor shortage pressures grocers to take a hard look at worker benefits
Companies are offering hefty signing bonuses, but they also need to examine scheduling flexibility, advancement opportunities and other incentives, labor experts and retailers say.
Jeff Wells, Catherine Douglas Moran and Sam Silverstein • July 14, 2021 -
Food halls, ghost kitchens and the future of in-store restaurants
The pandemic hasn’t dampened grocers' enthusiasm for dining experiences, and many are looking to new formats and digital services to spice things up.
Jeff Wells • May 24, 2021 -
Grocers look to help seniors bridge the digital shopping divide
The pandemic brought more seniors online. Now grocers are figuring out how to retain their digital spending.
Catherine Douglas Moran • April 21, 2021 -
Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive
Exploring the rise of SNAP online
In this three-part series, Grocery Dive talks to grocers, tech vendors and experts about the opportunities the USDA's SNAP Online Purchasing pilot unlocks and the obstacles to implementation.
Catherine Douglas Moran • Feb. 19, 2021 -
Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive
Improving SNAP e-commerce functionality takes priority as more grocers chase EBT dollars
Companies are trying to solve the headaches SNAP recipients face when shopping virtually, from confusing websites to limited payment options.
Catherine Douglas Moran • Feb. 17, 2021 -
Photo illustration by Adeline Kon/Industry Dive; photographs by Instacart and Getty Images/Grocery Dive
SNAP online availability is about to explode. But grocers say they still face too many hurdles.
As options for EBT payment ramp up in 2021, grocers and tech vendors say obstacles like costs and government red tape remain.
Catherine Douglas Moran • Feb. 16, 2021 -
8 trends that will shape the grocery industry in 2021
After one of the most tumultuous years in recent memories, experts say 2021 will be the year grocers move from reacting to strategically managing for long-term growth.
Jeff Wells, Sam Silverstein and Catherine Douglas Moran • Jan. 4, 2021 -
5 questions to ask before adopting a coronavirus vaccine policy
As grocers examine worker vaccination policies following new recommendations from a Centers for Disease Control and Prevention advisory panel, they may find they have more questions than answers.
Ryan Golden • Dec. 22, 2020 -
Is cashierless tech ready for prime time?
The pandemic has juiced demand for automated checkout systems, and retailers are having positive experiences with them, but the technology still has to prove itself over the long term.
Sam Silverstein • Nov. 30, 2020 -
'It's our Super Bowl': How food manufacturers are preparing for an unorthodox holiday season
The pandemic has upended how consumers plan to celebrate, prompting CPG companies to reduce product sizes, tout offerings for novice cooks and shift more resources online.
Christopher Doering • Nov. 23, 2020 -
Bottoms up: How grocers can keep alcohol sales pouring in
As the coronavirus pandemic boosts category sales, retailers are setting the table for long-term shopper engagement with larger departments and expanded online availability.
Catherine Douglas Moran • Nov. 11, 2020 -
Grocers look to online subscriptions to lock in digital demand
New programs from the likes of Kroger, Ahold Delhaize and Albertsons can be a defensive move, but experts say companies need to dangle additional perks to get any value out of them.
Jeff Wells • Nov. 9, 2020