Upshop, a leading store operations and omnichannel technology platform for food retail has been selected by US Foods CHEF’STORE, a leading one-stop-shop for restaurant operators, food industry professionals, community groups and at-home chefs, to implement Upshop's cutting-edge eCommerce fulfillment technology in support of the CHEF’STORE Click&Carry program. Implementation of the new technology aims to streamline the fulfillment process for the online ordering and in-store pick-up program to enhance the customer experience. Upshop's advanced services will simplify the process for CHEF’STORE associates, optimizing the efficiency of the Click&Carry program.
“The CHEF’STORE Click&Carry program was developed to offer our customers an easy way to shop online for the products they need and conveniently pick-up their completed order at their neighborhood CHEF’STORE location,” said Irfan Badibanga, president of CHEF’STORE. “Through the latest implementation of Upshop technology within our Click&Carry ecommerce platform, we’ve enhanced several steps of the process to provide our customers with a best-in-class experience they have come to expect from CHEF’STORE.”
The key to this revolutionary technology lies in its ability to consolidate and streamline the entire order fulfillment process, making it simpler, smarter, and more connected to the customer. Specifically, Upshop eCommerce empowers CHEF’STORE associates to communicate with customers in real-time via SMS, providing a seamless and personalized experience from start to finish.
"We are thrilled to partner with CHEF’STORE to implement state-of-the-art eCommerce order management and fulfillment technology," said Shamus Hines, CEO of Upshop. "Our focus is building technology that makes the employee experience simplified, smarter and more connected to customers. We are confident our technology will enable CHEF’STORE to provide an exceptional customer experience while strengthening their digital business model."
Ryan Weedon, Senior Director of Marketing at CHEF’STORE, recognized the importance of Upshop’s retail understanding, “Upshop’s unique knowledge of our business model and their ability to support it are what sets them apart. Their innovative technology will empower our store teams to fulfill online orders with unprecedented efficiency and accuracy. We are excited about the enhanced capabilities it will bring to our valued customers.”
About Upshop
Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Our unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 150 retailers and 30,000 stores relying on our mission-critical operations platform, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores.
To learn more about the Total Store Operations Experience, visit https://upshop.com/, and watch customer testimonials at Upshop Total Store Operations Experience - YouTube
About CHEF’STORE
CHEF’STORE, “Built for chefs, open to everyone,” offers a customer-centric, warehouse-format shopping experience for wholesale food and restaurant supplies at competitive prices. Designed as a one-stop-shop for restaurant operators and foodservice professionals, CHEF’STORE is also an option for non-profit organizations and the public, and no membership is required. CHEF’STORE locations feature an assortment of thousands of food products including fresh meat, produce, dairy, and deli items. Customers will also be able to shop for grocery products, beverages, catering essentials, janitorial supplies, and other restaurant essentials.