Shoppers are flouting grocers' one-way aisle rules

Getting customers to follow all of the new safety guidelines has been challenging for retailers, but shoppers seem to be disregarding directional policies with particular abandon.

By Sam Silverstein • April 30, 2020

Stop & Shop launches safety campaign featuring customers

Video ads include testimonials from shoppers encouraging others to follow safety guidelines while inside stores. 

By Krishna Thakker • April 30, 2020

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By Grocery Dive staff

How grocers should communicate in a crisis

Companies must meet this pandemic with transparent, fact-based messaging that keeps shoppers informed while also acknowledging their fears, writes communications expert Joel Staley.

By Joel Staley • April 29, 2020

Grocers take nutrition services online

As people try to manage their health at home, retailers like Weis and Giant Food are adding virtual classes, counseling and health advice.

By Jessica Dumont • April 28, 2020

Private label sales outpace national brands in Q1

Store brands saw double-digit growth across all U.S. food retailers with mass merchandisers, club and dollar stores seeing the largest increase. 

By Krishna Thakker • April 28, 2020

Congress considers tax holiday for grocery workers

The legislation would exempt up to $25,000 in income from federal taxes for employees of grocery and convenience stores.

By Sam Silverstein • April 28, 2020

Ocado launches first fulfillment center in North America

The automated facility, located near Toronto, has begun testing order fulfillment for Sobeys' new e-commerce service, Voilà.  

By Jessica Dumont • April 28, 2020

How grocers are filling the mealtime void during the pandemic

As homebound consumers re-connect with cooking and look for new prepared options, grocers are seizing the opportunity to once again become America's preferred meal providers.

By Jessica Dumont • April 27, 2020

Retailers are hosting virtual job fairs

Sprouts Farmers Market and Publix are trying to safely find and hire new workers as they prepare to open new stores.

By Sam Silverstein • April 27, 2020

H-E-B speeds up delivery for 'essential' items

The Texas grocer will allow customers to order up to 25 items through a new two-hour delivery service powered by its on-demand subsidiary, Favor. 

By Jessica Dumont • April 24, 2020

Consumers still care about sustainability amid pandemic, report finds

Nearly half of consumers surveyed say the outbreak has made them more concerned about the environment, according to consulting firm Kearney.

By Jessi Devenyns • April 24, 2020

Non-grocery businesses step into grocery delivery

With demand in e-commerce skyrocketing and online grocers still adjusting to the surge, companies that have excess resources and workforce are stepping in. 

By Krishna Thakker • April 24, 2020

Walmart partners with Nextdoor on shopping assistance program

The program connects Nextdoor members across the country with neighbors seeking or looking to provide shopping assistance for groceries and other essentials.

By Tatiana Walk-Morris • April 24, 2020

Target's digital sales skyrocket, but at the expense of profit

The retailer said it’s capitalizing on e-commerce demand in categories like grocery and gaining market share that will benefit it down the road.

By Jeff Wells • April 23, 2020

Walmart taps Target exec for chief marketer

William White is stepping in as CMO to replace Barbara Messing, who resigned last August after less than a year in the role. 

By Ben Unglesbee • April 23, 2020

Kroger expands COVID-19 testing for store associates

The company said it will offer free testing using a combination of self-administered kits and its drive-thru sites.

By Sam Silverstein • Updated May 4, 2020

Publix buys up surplus produce and dairy for food banks

The retailer will buy up more than 150,000 pounds of Florida-grown fruits and vegetables over the next week and donate them to Feeding America.

By Jessica Dumont • April 23, 2020

Meijer launches meal program for employees

The program supplies store and distribution center workers with food and supports local restaurants. 

By Krishna Thakker • April 23, 2020

H-E-B extends hours, loosens product restrictions

The grocer is stepping back from moves it took at the outset of the pandemic as its supply chain improves and Texas prepares to partially reopen its economy.

By Sam Silverstein • April 23, 2020

Instacart to hire 250K more gig workers

The company, which recently onboarded 300,000 workers amid surging demand, is trying to get back to same-day delivery times for its customers.

By Jessica Dumont • April 23, 2020

Kroger pilots same-day furniture delivery

The grocer is working with Frayt, which connects customers with delivery drivers using an online platform.

By Sam Silverstein • April 22, 2020

Grocers add live events, online classes and other virtual content

Retailers like Jungle Jim's and Northgate Gonzales are arming shoppers with how-to videos, family activities and more to keep them entertained while stuck at home.

By Jessica Dumont • April 21, 2020

Report: Amazon to bring 'ultrafast' grocery delivery to the UK

The service, which is already an option in select U.S. metros, could be available to 40% of U.K. households by the end of the year.

By Jessica Dumont • April 20, 2020

Coronavirus cases in DC shed light on retailer-shopper communication

After six Whole Foods employees tested positive at a Logan Circle store, the grocer did not close the store to deep clean or inform customers of the cases. 

By Krishna Thakker • April 20, 2020

Hy-Vee's CEO on what he's learned from the pandemic — and what lies ahead

Randy Edeker spoke to Grocery Dive about employee safety, wins and challenges, and what the "new normal" could be once the COVID-19 crisis subsides.

By Jessica Dumont • April 20, 2020