E-commerce


  • H-E-B and Favor grocery e-commerce
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    Courtesy of H-E-B
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    4 charts that show the pandemic’s impact on grocery e-commerce

    Online grocery sales have fluctuated since booming in 2020, but they appear poised for continued growth, with delivery taking the lead.

    By March 24, 2025
  • A person pushes an Instacart Caper Cart
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    Courtesy of Instacart
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    How Instacart is polishing its image as a tech firm

    The company has stepped up its focus on gear such as smart carts and electronic shelf labels, although it still derives most of its revenue from its legacy grocery e-commerce business.

    By March 24, 2025
  • Interior of a grocery store. Explore the Trendline
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    Permission granted by Robert Sanchez
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    Trendline

    Top 5 stories from Grocery Dive

    Top stories from Grocery Dive 2023/2024

    By Grocery Dive staff
  • Kroger Ocado
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    Courtesy of Kroger
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    Column

    Number Sense: Kroger’s e-commerce growth is a complicated story

    The grocery chain’s digital sales continue to impress, but they raise questions about store performance and how the company will compete against Walmart going forward.

    By March 20, 2025
  • Amazon employee loading brown paper grocery bags into car trunk
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    Courtesy of Amazon
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    Grocers see record-high 80M households buy groceries online in February

    Aggressive promotions and membership strategies have fueled a sharp increase in e-commerce shopping, particularly delivery, according to Brick Meets Click and Mercatus.

    By March 12, 2025
  • Kroger Delivery
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    Courtesy of Kroger
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    Kroger launches e-commerce business unit

    Yael Cosset will head the new team as executive vice president and chief digital officer, the grocer announced Tuesday.

    By March 11, 2025
  • A person in a grocery store putting items in a smart cart.
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    Courtesy of Instacart
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    Instacart steps up AI deployments

    The technology company aims to use AI to scan shelves, with plans to test the capability on videos taken by workers and from its Caper Carts. 

    By March 6, 2025
  • Kroger Restaurant Supply
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    Courtesy of Kroger
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    Column

    Pardon the Disruption: Where does Kroger go from here?

    Rodney McMullen’s abrupt exit as CEO caps a tumultuous period for the supermarket chain. The company’s next leader will need to build on its strengths and untangle some stubborn knots.

    By March 4, 2025
  • Exterior of a Food Lion store.
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    Permission granted by Food Lion
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    Ahold Delhaize faces stagnating online US sales growth

    The company’s new annual report shows online sales and penetration have stalled for the last three years, even amid upticks from some banners and a DoorDash partnership.

    By Feb. 27, 2025
  • Close-up of a smart cart screen.
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    Courtesy of Instacart
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    Instacart reports mixed Q4 results as it misses Wall Street estimates

    The grocery technology company saw total revenue and gross transaction volume increase by double digits, but revenue missed analysts' predictions.

    By Feb. 26, 2025
  • Image of a Kroger worker holding flowers in front of sushi packages by a "DoorDash pick up here" sign
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    Courtesy of Kroger
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    DoorDash accelerates grocery business

    “We still feel like we’re super early in terms of what grocery delivery should look like,” the company’s CEO recently told investors.

    By Feb. 25, 2025
  • Exterior of a store.
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    Courtesy of Schnuck Market
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    Schnucks tests late-night delivery

    The pilot, which offers delivery past store hours, enlists Instacart workers to fill orders out of a fulfillment site in Ellisville, Missouri.

    By Feb. 24, 2025
  • A person in front of a white "H-E-B delivery"-branded vehicle.
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    Courtesy of H-E-B
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    H-E-B opens another e-commerce fulfillment center in Houston

    The 100,000-square-foot facility, its third in the city, will support pickup and home delivery orders in the greater metropolitan area, the grocer said.

    By Feb. 24, 2025
  • A sign hangs near a Walmart store.
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    Joe Raedle / Staff via Getty Images
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    Walmart’s push for convenience pays off in membership growth

    Investments in same-day and express delivery drove e-commerce sales and membership growth for Walmart+ and Sam’s Club.

    By Bryan Wassel • Feb. 21, 2025
  • A Walmart storefront showcases its refreshed brand identity, with a new typeface and the spark logo set apart as a standalone asset.
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    Permission granted by Walmart
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    Walmart credits grocery as a ‘standout category’ fueling earnings

    The retailer also saw significant gains in e-commerce during its latest quarter as U.S. sales for the channel increased 20%.

    By , Updated Feb. 20, 2025
  • Close-up of a hand holding a phone with a grocery app open while inside a supermarket.
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    Edwin Tan via Getty Images
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    How grocers can stay on top with consumers in online shopping

    Traditional grocers beat mass retailers and dollar stores when it comes to customer satisfaction. But they need to improve transparency and better connect with younger demographics, according to The Feedback Group.

    By Feb. 19, 2025
  • Woman is shopping in supermarket and scanning barcode with smartphone
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    FG Trade via Getty Images
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    Opinion

    Meet the digitally engaged grocery shoppers

    As consumers increasingly integrate digital tools into their in-store and online routines, retailers have abundant opportunities to meet their needs, write FMI's Doug Baker and Steve Markenson.

    By Doug Baker and Steve Markenson • Feb. 18, 2025
  • Kroger delivery
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    Courtesy of Kroger
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    Walmart continues to drive the digital grocery train

    Grocery e-commerce sales rose almost 17% year over year in January thanks in part to delivery promotions by the mass retailer, according to Brick Meets Click and Mercatus.

    By Feb. 12, 2025
  • A Walmart employee packs products into a vehicle.
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    Courtesy of Walmart
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    Walmart invests in automation as it sells robotics arm

    The retail giant will fund the buildout of more than 400 accelerated pickup and delivery centers as part of its agreement with Symbotic.

    By Philip Neuffer • Jan. 22, 2025
  • A Favor delivery person outside an H-E-B store
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    Courtesy of H-E-B
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    Grocery e-commerce finishes 2024 on a high note

    The delivery, pickup and ship-to-home channels all posted gains in December as the sector hit $9.6 billion in sales for the month, Brick Meets Click and Mercatus said.

    By Jan. 14, 2025
  • A person packing grocery bags into a car.
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    Courtesy of Albertsons
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    Albertsons rolls out ads, tools to attract digital shoppers

    The grocer launched a marketing campaign highlighting the speed and convenience of services like pickup and 30-minute delivery.

    By Jan. 10, 2025
  • To the left, an hand holding a phone showing online grocery shopping. To the right, a black background with text reading "Ahold Delhaize USA" and "Inmar Intelligence" in white block letters
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    Courtesy of Ahold Delhaize USA
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    Ahold Delhaize turns to new provider for digital coupons

    The grocery company linked with Inmar to give its U.S. banners access to new offers and the ability to push relevant savings opportunities to online shoppers.

    By Jan. 10, 2025
  • Graphic with a cartoon woman showing three stages of online product sampling - fist with a grocery order, then a text message, then her enjoying the product
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    Courtesy of Swish
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    How grocers can make online sampling a curated experience for shoppers

    Swish aims to make product discovery in delivery and pickup orders a more personalized experience. 

    By Jan. 8, 2025
  • Three exit trusses
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    Courtesy of Sam's Club
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    Column

    Sizing up 2024: A look back at our top grocery forecasts

    Grocery Dive predicted that food retailers would focus on refining omnichannel, boosting e-commerce and ramping up in-store experiences. So how’d we do?

    By Grocery Dive Staff • Dec. 19, 2024
  • Instacart reaches out to retail partners in fresh rebrand
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    Courtesy of Instacart
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    Instacart says restaurant delivery is good for its grocery business

    The Uber Eats partnership aims to fuel engagement with its app and boost online grocery spending, Instacart CFO Emily Reuter said at a Nasdaq event.

    By Dec. 16, 2024
  • Exterior of a grocery store.
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    Courtesy of Amazon Fresh
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    Amazon’s top grocery moves in 2024

    From digital updates to reigniting Amazon Fresh store openings, the e-tailer giant continued to push ahead with its grocery strategy.

    By Dec. 13, 2024