What do hybrid grocery shoppers want?

As consumers mix and match buying in-person and online, the Food Industry Association says grocers have several areas where they can improve experiences for omnishoppers. 

By Catherine Douglas Moran • June 17, 2022

Kroger to expand Boost membership program nationwide

In seven months, the program has improved delivery sales and increased customer retention by 600 basis points across four pilot markets, CEO Rodney McMullen said during an earnings call Thursday.

By Jeff Wells • June 16, 2022

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By Grocery Dive staff

Instacart refreshes its subscription service

Instacart+, which replaces Instacart Express, includes many of the former program’s features, along with new ones such as subscription sharing and benefits for Chase cardholders. 

By Catherine Douglas Moran • June 15, 2022

Hungryroot is trying to buck the downward trend for ship-to-home grocers

The personalized grocery delivery service posted 35% growth in the first quarter but faces a litany of challenges, including inflation and mounting competition from brick-and-mortar grocers.

By Jeff Wells • June 15, 2022

Online grocery sales bump up in May as inflation benefits mass retailers

The mass retailer channel saw a 20% year-over-year surge in its monthly active user base and a 2% uptick in online order frequency, according to the latest monthly report from Brick Meets Click and Mercatus.

By Catherine Douglas Moran • June 14, 2022

Instacart adds juice and snack maker Pressed as latest brand storefront

Delivery in as fast as an hour is now available through Instacart from Pressed’s stores in Southern California and Dallas, Houston and Austin, Texas, with plans to expand the partnership “in the coming months.”

By Catherine Douglas Moran • June 13, 2022

Kroger is now delivering in South Florida

The company’s latest spoke facility brings the grocer’s budding delivery service to the key Miami market.

By Jeff Wells • June 9, 2022

Walmart links with older adult care platform on grocery access

The retailer has integrated its ordering and delivery services into the caregiver app from Avanlee Care.

By Catherine Douglas Moran • June 8, 2022

Foxtrot names former Taco Bell executive as president and CFO

Liz Williams will lead the upscale c-store chain’s implementation of new inventory and delivery operations while also overseeing its development of an expanded range of prepared foods.

By Sam Silverstein • June 7, 2022

Kroger pilots a digital farmers market in Atlanta

The grocer linked with Market Wagon, an online ordering and delivery service for local items, to develop the e-commerce marketplace, which carries more than 1,150 products and delivers within a 60-mile radius.

By Catherine Douglas Moran • June 3, 2022

Blue Apron meal kits are now on Walmart.com

The new bulk-order kits not only help the meal kit maker expand its distribution, but also assist Walmart’s efforts to grow its marketplace.

By Jeff Wells • June 2, 2022

Albertsons debuts online consumer reviews and ratings

Eleven of the company's grocery banners, including Safeway and Jewel-Osco, now include user-generated input on their websites.

By Jeff Wells • June 1, 2022

Pardon the Disruption: A wave of regional grocery M&A is coming

The pandemic has augmented profits, but it also artificially boosted weak players and accelerated a host of margin pressures that require scale to overcome.

By Jeff Wells • June 1, 2022

Amazon is still coming up short with online grocery: report

The company continues to lead digital food and beverage sales, but the proportion of Prime members who buy groceries on Amazon is trending downward, according to Coresight Research.

By Catherine Douglas Moran • May 31, 2022

Flying ice cream? Unilever links with drone delivery service Flytrex

As instant needs service gains traction, the CPG giant is looking to scoop up more customers for its virtual storefront with delivery in under three minutes and exclusive product bundles.

By Catherine Douglas Moran • May 26, 2022

Kroger opens 'spoke' center in central Ohio

The 61,000-square-foot facility will receive assembled orders from an automated warehouse in Monroe, Ohio, and reflects a push by the retailer to strengthen its online grocery operations.

By Sam Silverstein • May 26, 2022

Walmart building capacity to deliver 1M packages a year by drone

DroneUp and the retailer aim to have delivery hubs set up at 34 facilities by the end of 2022.

By Max Garland • May 24, 2022

Ocado buys robotics startup as it looks to speed up delivery prep

The U.K.-based online grocery order-fulfillment company plans to pay 10.2 million euros ($10.9 million) to take over Myrmex, an automation specialist in which it initially invested in 2020.

By Sam Silverstein • May 24, 2022

Grocery Outlet partners with Uber on delivery pilot

The test, which involves 72 locations in California, Oregon and Washington, follows the retailer’s recent expansion of Instacart service to nearly 400 stores.

By Sam Silverstein • May 20, 2022

Gopuff lands former Disney CEO Bob Iger as investor and advisor

The instant delivery company said it is tapping into Iger's experience leading an organization focused on building relationships with consumers.

By Sam Silverstein • May 18, 2022

5 areas grocery executives should prioritize this year: McKinsey

Food retail leaders should pay greater attention to topics such as sustainability, omnichannel growth and tech partnerships as industry challenges mount, the consulting firm said in a new report.

By Catherine Douglas Moran • May 18, 2022

93% of US has food delivery access, but barriers remain: report

Most people across the country, including 90% of those living in food deserts, can get food delivered from at least one of four major players, but issues like broadband access pose challenges, The Brookings Institution found.

By Catherine Douglas Moran • May 17, 2022

Gopuff launches first restaurant brand under its Kitchen division

The Mean Tomato will offer New York City-style pizzas that customers can add to their orders of snacks, drinks and other impulse buys.

By Jeff Wells • May 11, 2022

Grocery Outlet raises full-year guidance, will expand e-commerce coverage

CEO Eric Lindberg said during Tuesday's earnings call that the discount grocer plans to introduce Uber Eats and DoorDash delivery to a subset of stores following a successful online rollout with Instacart. 

By Catherine Douglas Moran • May 11, 2022

Food Rocket plans to offer 15-minute delivery from Chicago convenience store

The ultrafast grocery delivery startup intends to co-locate a fulfillment center with a Circle K location set to open this summer and plans to expand to additional cities this year.

By Sam Silverstein • May 10, 2022