E-commerce: Page 62
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Walmart and Deliv terminate grocery delivery partnership: report
The deal ended because of low order volumes and lengthy fulfillment times that kept drivers waiting 40 minutes or more, according to Reuters.
By Krishna Thakker • Feb. 12, 2019 -
Consumers are warming up to online grocery, report says
Sales for 2018 totaled $58.9 billion, according to IRI, as consumers added more fresh and perishable products to their baskets.
By Krishna Thakker • Feb. 11, 2019 -
Trendline
Top 5 stories from Grocery Dive
Top stories from Grocery Dive 2023/2024
By Grocery Dive staff -
Postmates files confidentially for IPO
More investor backing could help the company stake a bigger claim in the competitive delivery market.
By Alicia Kelso • Feb. 8, 2019 -
Ocado to pilot on-demand delivery
The e-grocer's new Zoom program will offer one-hour windows in London and could eventually expand to international customers, including Kroger.
By Jeff Wells • Feb. 7, 2019 -
Instacart changes its controversial tipping policy
Following a backlash, the company will separate tips from its payout to shoppers and increase its minimum wage for each order.
By Krishna Thakker • Feb. 7, 2019 -
Report: Grocers need to improve their online shopping experience
While many first-time online shoppers prefer ordering through their local store, only 42% said it saves time.
By Jessica Dumont • Feb. 6, 2019 -
Opinion
3 steps to creating a more customer-centric store
Creating the store of the future means determining the company's core shopper and then designing experiences for them, writes Becki Zeuner of Siegel + Gale.
By Becki Zeuner • Feb. 5, 2019 -
Smart & Final reportedly exploring sale
The warehouse retailer has reached out to potential private equity buyers, though a deal is not assured, Reuters reported.
By Jeff Wells • Feb. 5, 2019 -
Survey: 63% of shoppers would choose lower prices over tech
Despite retailers' investments in self-checkout kiosks and apps, consumers still fall for good-old-fashioned deals.
By Kristine Sherred • Feb. 4, 2019 -
Peapod picks Deliv for same-day delivery pilot
The service will offer one-hour delivery windows to Giant Food Stores customers in Willow Grove, Pennsylvania.
By Jessica Dumont • Feb. 1, 2019 -
Blue Apron introduces new retail line on Jet
The embattled company will offer a meal kit that bundles sauces, grains, spices and a recipe that shoppers then pair with retailer produce or protein.
By Jeff Wells • Jan. 31, 2019 -
Farmstead launches automatic replenishment program
The online grocer told Grocery Dive its Refill & Save service provides discounts on its top 25 products to customers who opt in for recurring weekly orders.
By Krishna Thakker • Jan. 31, 2019 -
Trader Joe's exits grocery delivery in NYC
Citing unsustainable costs, the grocer is ending the service after 10 years and does not plan to offer it in any other markets.
By Jessica Dumont • Jan. 31, 2019 -
Deep Dive
5 takeaways from FMI's Midwinter Executive Conference
This year's discussion focused on solutions to the multitude of challenges supermarkets face, from digital transformation to shifting consumer preferences.
By Jeff Wells • Jan. 30, 2019 -
Study: Shoppers prefer grocery delivery over in-store pickup
A new report from e-commerce startup CommonSense Robotics finds that both click and collect and same-day grocery delivery surged in 2018, with customers preferring delivery over pickup.
By Jessica Dumont • Jan. 30, 2019 -
Deep Dive
'Hey Alexa, what's the future of voice ordering for groceries?'
Analysts say the technology still has too much friction for convenience-seeking shoppers, but that major changes will happen over the next five to 10 years.
By Krishna Thakker • Jan. 29, 2019 -
Walmart pulls products off Google Express
A company spokesperson did not specify why the products were no longer available on the shopping service, but clarified that Walmart is developing a specific action for the Google Assistant.
By Corinne Ruff • Jan. 28, 2019 -
Amazon pushes for more companies to create exclusive brands
After finding that is was too expensive to develop exclusive brands independently, the retail giant started pushing established food and beverage manufacturers to take on the R&D work.
By Nina Sparling • Jan. 28, 2019 -
Publix, Costco rank first in Newsweek customer service survey
ShopRite, Meijer and Trader Joe's also scored high in the magazine's inaugural list outlining the most shopper-friendly U.S. companies.
By Lauren Manning • Jan. 28, 2019 -
Kroger adds tech veteran to company's board
Ashok Vemuri has led Conduent, a spinoff of Xerox, since 2016. He brings more than 20 years of experience in the tech industry to the Cincinnati-based grocer.
By Kristine Sherred • Jan. 28, 2019 -
Giant Foods will open its first e-commerce hub next month
The Pennsylvania location, which is being marketed under the new Giant Direct, Powered by Peapod brand, will offer a pickup option for pre-ordered groceries and a walk-up vestibule with tablets to place orders.
By Christopher Doering • Jan. 28, 2019 -
Boston officials yet to approve Stop & Shop's mobile grocery plans
The company plans to test "self-driving grocery stores" in the New England city this spring, but local and state authorities say they first need to review the technology.
By Jessica Dumont • Jan. 25, 2019 -
Jyve takes aim at Instacart with $35M in new funding
The service company, which matches gig economy workers with in-store tasks like merchandising and running demos, looks to ramp up its online fulfillment with grocers.
By Jeff Wells • Jan. 25, 2019 -
Kroger's partnership with NASCAR touts its food, delivery options
The new strategy between the sport and the grocer merges traditional sponsorship with technology as a way to rev up sales and drive consumer engagement.
By Jennifer Sweeney • Jan. 25, 2019 -
Plated CEO drops out 3 months after co-founder
Parent company Albertsons announced the departure of the meal kit's CEO and co-founder Josh Hix but did not give a reason.
By Kristine Sherred • Jan. 24, 2019