Technology
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Courtesy of Instacart
How Instacart is polishing its image as a tech firm
The company has stepped up its focus on gear such as smart carts and electronic shelf labels, although it still derives most of its revenue from its legacy grocery e-commerce business.
By Sam Silverstein • March 24, 2025 -
Joe Raedle / Staff via Getty Images
Walmart creates a generative AI tool for merchants dubbed ‘Wally’
The tool is intended to help merchants complete time-consuming tasks like data entry and analysis.
By Xanayra Marin-Lopez • March 21, 2025 -
Explore the Trendline➔
Courtesy of The Save Mart Companies
TrendlineRetail media
Grocers of all sizes are continuing to test the bounds of digital retail media capabilities through the launch of new capabilities and third-party partnerships.
By Grocery Dive staff -
Courtesy of SpartanNash
Top SpartanNash tech exec to depart
Masiar Tayebi will leave his role as chief strategy and information officer in April after working for the Midwestern grocery company for about four years.
By Sam Silverstein • March 21, 2025 -
Courtesy of Instacart
Instacart increases grocery personalization with new AI tech
The grocery technology company unveiled new tools to help better predict customers’ dietary needs and refine product recommendations.
By Catherine Douglas Moran • March 18, 2025 -
Courtesy of Kroger
Kroger cuts jobs at 84.51°
The layoffs at the grocer’s retail analytics subsidiary reflect an effort by the company to “focus on the key priorities that power our go-to-market strategy,” a spokesperson said.
By Sam Silverstein • March 18, 2025 -
Courtesy of Kroger
Battle of the bots: Kroger pilots autonomous inventory scanning robots
The grocer is testing aisle-scanning bots from two different tech firms as it looks to improve inventory management.
By Catherine Douglas Moran • March 14, 2025 -
Igor Ovsyannykov via Getty Images
EPA deregulation push raises numerous questions for grocers
While trade groups praised the agency saying it will reconsider a rule impacting refrigerant requirements, experts say the announcement is confusing and may not have much impact.
By Catherine Douglas Moran • March 14, 2025 -
Courtesy of Instacart
Instacart steps up AI deployments
The technology company aims to use AI to scan shelves, with plans to test the capability on videos taken by workers and from its Caper Carts.
By Catherine Douglas Moran • March 6, 2025 -
Courtesy of Amazon
Amazon adds new grocery tools to Alexa
Alexa+ can order groceries from Amazon Fresh and Whole Foods Market, track purchase history, and remember recipes and dietary preferences.
By Peyton Bigora • March 5, 2025 -
Courtesy of Publix
Publix sued for allegedly overcharging for weighted items
The class action lawsuit claims the grocer’s point-of-sale system determined that on-sale items weighed more than they actually did.
By Catherine Douglas Moran • March 3, 2025 -
Permission granted by Kroger
Kroger and Ocado plan to open 2 more automated fulfillment centers
Ocado is moving forward with its Kroger partnership but executives for the British company noted that growth in its global customer fulfillment centers is “behind expectations.”
By Catherine Douglas Moran • Feb. 28, 2025 -
Sundry Photography via Getty Images
Grocery Outlet’s problems go beyond a botched tech transition
The discounter is also grappling with C-suite turnover and lackluster value messaging as it launches a multifaceted restructuring program.
By Catherine Douglas Moran , Sam Silverstein • Feb. 27, 2025 -
Courtesy of Instacart
Instacart reports mixed Q4 results as it misses Wall Street estimates
The grocery technology company saw total revenue and gross transaction volume increase by double digits, but revenue missed analysts' predictions.
By Catherine Douglas Moran • Feb. 26, 2025 -
Joe Raedle via Getty Images
Walmart doubles down on AI with broader rollout of coding tools
Coding assistance and completion tools saved developers around 4 million hours last year, the retailer recently told investors.
By Lindsey Wilkinson • Feb. 25, 2025 -
alexsl via Getty Images
New fund will let grocers invest in tech startups
Venture capital firm Consumer Equity Partners wants to raise as much as $500 million for its Industry Innovation Fund, with a quarter to half of that money coming from retailers, the firm’s CEO said.
By Sam Silverstein • Feb. 24, 2025 -
Scott Olson via Getty Images
Target strives for better inventory management, unloading processes
The retailer's supply chain chief said technology and automation can help produce a more efficient inventory mix and flow into stores.
By Max Garland • Feb. 19, 2025 -
Edwin Tan via Getty Images
How grocers can stay on top with consumers in online shopping
Traditional grocers beat mass retailers and dollar stores when it comes to customer satisfaction. But they need to improve transparency and better connect with younger demographics, according to The Feedback Group.
By Peyton Bigora • Feb. 19, 2025 -
Permission granted by Walmart
Walmart to deploy AI price forecasting tool
The retailer will use tech provided by Helios to predict the price and availability of agricultural commodities.
By Catherine Douglas Moran • Feb. 18, 2025 -
FG Trade via Getty Images
OpinionMeet the digitally engaged grocery shoppers
As consumers increasingly integrate digital tools into their in-store and online routines, retailers have abundant opportunities to meet their needs, write FMI's Doug Baker and Steve Markenson.
By Doug Baker and Steve Markenson • Feb. 18, 2025 -
Courtesy of Instacart
Instacart pilots CPG brand tasks for its workers
Independent contractors for the grocery delivery company in select markets can get paid to take photos of in-store brand displays, the company said.
By Catherine Douglas Moran • Feb. 10, 2025 -
SDI Productions via Getty Images
More than 90% of grocery shoppers are omnichannel
With a majority of U.S. households engaged in some form of omnichannel shopping, food presents the biggest e-commerce opportunity, according to a recent FMI and NielsenIQ report.
By Peyton Bigora • Feb. 3, 2025 -
Sam Silverstein/Grocery Dive
What’s ahead for grocers in 2025?
As consumers continue to worry about food prices, retailers will be focused on battling discounters, sharpening their value propositions and keeping up with evolving health and wellness needs.
By Catherine Douglas Moran • Jan. 31, 2025 -
CandyRetriever via Getty Images
ReposiTrak and Upshop partner to help retailers meet food traceability standards
The companies are connecting their platforms to assist grocers in reducing shrink, boosting sales and complying with updated federal regulations governing how they track high-risk food items.
By Sam Silverstein • Jan. 15, 2025 -
jetcityimage via Getty Images
How grocers can tackle food accessibility challenges
As retailers look to appeal to people in underserved areas, industry leaders recently weighed in on key issues, from improving operations to reaching SNAP shoppers.
By Catherine Douglas Moran • Jan. 13, 2025 -
Sam Silverstein/Grocery Dive
Instacart strikes deals to bring smart carts to independent grocers
Under the partnerships, Dumac Business Systems and Truno Retail Technology Solutions will handle implementation, maintenance and support of the carts for retailers.
By Sam Silverstein • Jan. 13, 2025
