Technology


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    Spencer Platt via Getty Images
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    Walgreens rekindles micro-fulfillment center strategy

    The pharmacy retailer added a 12th automated facility to its network while touting improved performance and shipped volumes.

    By Philip Neuffer • May 28, 2025
  • The Instacart logo is displayed on a computer monitor.
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    Justin Sullivan via Getty Images
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    Instacart names chief business officer as next CEO

    Chris Rogers will step into the top role in August after six years at the grocery technology company.

    By May 28, 2025
  • Sign about private label savings in a grocery store Explore the Trendline
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    Sam Silverstein/Grocery Dive
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    Trendline

    Grocery loyalty

    Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

    By Grocery Dive staff
  • A Now Hiring sign hangs near the entrance to a Winn-Dixie Supermarket on September 21, 2021 in Hallandale, Florida.
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    Joe Raedle via Getty Images
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    Q&A

    How a new platform addresses grocery labor shortages

    The SuperMarket Agency is tailored to help supermarkets, big-box retailers and convenience stores fill store-level management roles, CEO Steve Kamali said.

    By May 27, 2025
  • UNFI truck parked on side of street
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    Peyton Bigora/Grocery Dive
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    UNFI, startup offer food-scoring tech to independent grocers

    The grocery distributor is making GreenChoice’s system, which rates products based on health- and sustainability-focused factors, available to retailers it serves.

    By May 21, 2025
  • A shopper pushing a Schnucks-branded Caper Cart in a grocery store.
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    Courtesy of Instacart
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    Instacart CEO’s exit won’t shift company strategy, top exec says

    As the company eyes ways to grow e-grocery penetration, it’s continuing to follow its business strategy while also refining several areas of the business, its CFO said.

    By May 21, 2025
  • VoCoVo Series 5 Pro Headsets
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    Courtesy of VoCoVo
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    Wakefern looks to streamline in-store communication among workers

    The grocery company partnered with VoCoVo to provide 30 ShopRite locations with new headsets that allow staffers to be in close communication and receive operations updates.

    By May 20, 2025
  • Fresh produce aisle enhanced with digital shelf analytics and data overlays.
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    Séverine Rigaud | ELIKYA

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    Sponsored by VusionGroup

    AI for retail: Rise of the connected store

    With the integration of advanced technologies like AI (artificial intelligence), computer vision and IoT, physical stores are evolving into intelligent, responsive and connected environments.

    May 19, 2025
  • Interior of a grocery store.
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    Courtesy of Samkaup
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    Aisles Abroad: How an Icelandic grocer won shopper loyalty through gamification

    Samkaup recently added more types of in-app games, noting that they boost product sales and generate revenue.

    By May 15, 2025
  • A grocery display at a Walmart Supercenter in Cypress, Texas.
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    Courtesy of Walmart
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    Walmart to pay tech company $222M over trade secret misappropriation

    The decision by an Arkansas jury is the latest twist in a legal battle between the mass retailer and Zest Labs, which claims Walmart stole technology that extends produce shelf life.

    By May 15, 2025
  • Instacart shopper buying milk
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    Courtesy of Instacart
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    Column

    The Friday Checkout: What’s next for Instacart now that its CEO is departing?

    The grocery technology company plans to name a member of its current executive team to replace Fidji Simo — and has a deep bench of candidates to consider.

    By Grocery Dive Staff • May 9, 2025
  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
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    Permission granted by Target
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    One year later, Target calls express self-checkout a success

    The retailer’s self-checkout limits led to shorter transaction times, a higher net promoter score and more customers choosing staffed registers.

    By Bryan Wassel • May 8, 2025
  • A shopper uses a phone while holding a bag of carrots inside a grocery store.
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    SDI Productions via Getty Images
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    Opinion

    3 ways grocers can boost customer loyalty through in-store experiences

    Incorporating enhanced product assortment and smart use of technology are key strategies that distributors and grocery retailers can leverage to retain shoppers, writes Nicole Hudson of KeHE Distributors.

    By Nicole Hudson • May 8, 2025
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    iStock/SeventyFour/Toshiba

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    Sponsored by Toshiba Global Commerce Solutions

    The convenience of modularity

    What if tech could flex to fit your life? Here's why modularity matters more than ever.

    May 5, 2025
  • Instacart reaches out to retail partners in fresh rebrand
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    Courtesy of Instacart
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    Instacart buys e-commerce solutions provider Wynshop

    Instacart said the acquisition will bolster its expertise as it looks to deepen retailer partnerships with its expanding technology lineup.

    By May 1, 2025
  • A hand holding a phone with grocery ordering on the screen.
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    milindri via Getty Images
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    How grocers can meet Gen Z’s digital expectations

    This generation’s needs should serve as the playbook for creating omnichannel capabilities that highlight value and authenticity while bettering the in-store experience, sources said.

    By April 30, 2025
  • A grocery aisle at the Wegmans store in Tysons, Virginia
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    Catherine Douglas Moran/Grocery Dive
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    Q&A

    How AI could impact grocery pricing and private label

    Technology is giving retailers new ways to tie their customer data with advanced predictive technology, said Wesley Bean, president and COO of Engage3.

    By April 28, 2025
  • Header image for "Instacart Pulls IPO; CEO Says 2022 Listing Unlikely"
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    CFO Editorial Staff
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    Instacart to introduce quality scores for workers

    The grocery technology company will provide performance feedback that incorporates factors like the total number of items found, requested refunds and damaged products.

    By April 23, 2025
  • A hand holds an iPhone that displays Wegmans' updated app, and the screen reads, "New app features, even more to love."
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    Peyton Bigora/Grocery Dive
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    Wegmans’ elevated shopping experience goes digital

    The East Coast grocer recently launched a “new and improved” website and mobile app with enhanced personalization. Here’s a closer look.

    By April 21, 2025
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    Permission granted by VusionGroup
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    Sponsored by VusionGroup

    How EdgeSense™ is changing the retail landscape for stores, associates and shoppers

    Imagine a future where physical retail stores are seamlessly connected, offering a dynamic and personalized omnichannel shopping experience.

    April 21, 2025
  • Exterior of Stop & Shop supermarket
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    Sam Silverstein/Grocery Dive
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    Ahold Delhaize confirms data stolen after threat group claims credit for November attack

    A highly active threat group says it will release stolen information, months after an attack disrupted e-commerce operations at the grocer’s U.S. business.

    By David Jones , April 17, 2025
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    Yuliya Taba via Getty Images
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    Q&A

    Why Kroger’s former chief data officer is starting an AI-focused firm

    Todd James recently left the grocer’s 84.51° data analysis unit to start a firm that helps companies solve common problems related to artificial intelligence. 

    By April 17, 2025
  • Man holding a blue crate exiting Walmart delivery van from back doors.
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    Retrieved from Walmart.
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    Walmart will use geospatial tech to power delivery

    The data-science capability redefines the retailer’s delivery maps to expand the channel’s reach and accessibility.

    By April 17, 2025
  • Pharmacy counter
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    Sam Silverstein/Grocery Dive
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    Giant Food to pilot cancer detection blood test

    Nine of the grocer’s stores in Maryland and Virginia will offer screening for multiple cancer types and biomarkers that can help with early detection. 

    By April 16, 2025
  • A screenshot of a grocer on the Instacart app.
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    Courtesy of Instacart
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    Instacart adds another independent grocer to its roster

    The company has linked with family-owned Dierbergs Markets on delivery and electronic shelf label technology. 

    By April 11, 2025
  • A store sign.
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    Courtesy of Ahold Delhaize
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    Ahold Delhaize USA names new CIO

    Ann Dozier joins a few months after the grocery company experienced a cyberattack that led to e-commerce disruptions and empty shelves.

    By April 8, 2025