Technology: Page 11

  • Three panelists at a conference session.
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    Catherine Douglas Moran/Grocery Dive
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    NRF 2024

    Schnucks’ execs talk the art of customer relations

    Two of the grocer’s executives shared at the National Retail Federation’s Big Show how the chain is finding the right balance with technology to build relationships with its customers and workers.

    By • Jan. 16, 2024
  • Customers can pass through an AI-powered scanner at the exit of Sam's Club
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    Permission granted by Sam's Club
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    Sam’s Club to bring AI-based receipt verification to all stores

    The technology will eliminate the need for receipt checkers, freeing up associates to spend time with customers.

    By Nate Delesline III • Jan. 12, 2024
  • Aisle screen in candy aisle of grocery store Explore the Trendline➔
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    Courtesy of The Save Mart Companies
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    Trendline

    Retail media

    Grocers of all sizes are continuing to test the bounds of digital retail media capabilities through the launch of new capabilities and third-party partnerships.

    By Grocery Dive staff
  • Exterior of an H-E-B Plus! store.
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    Courtesy of H-E-B
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    H-E-B retains No. 1 slot in Dunnhumby grocer rankings

    The Texas supermarket company led the data analysis firm’s Retailer Preference Index for the second consecutive year, with Amazon and Costco finishing in second and third place, respectively.

    By • Jan. 11, 2024
  • Albertsons
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    Courtesy of Albertsons
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    Albertsons taps into generative AI technology with retail media

    The grocer will utilize technology company Capgemini’s intelligent process automation and generative AI tools to bolster media planning, media operations and content creation. 

    By • Jan. 11, 2024
  • A hand holds a smartphone with a Google ad that is also on a computer screen
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    Courtesy of Instacart
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    Instacart seeks off-site retail media scale with Google Shopping ads pact

    The partnership targeting high-intent grocery shoppers already has sign on from marketers like Danone and Kraft Heinz.

    By Peter Adams • Jan. 10, 2024
  • Ahold Delhaize's Hannaford banner
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    Retrieved from Ahold Delhaize on June 29, 2021
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    Hannaford looks to make pickup less costly and more convenient

    The grocery chain is offering the online service for free on orders of at least $125 and has increased the number of e-commerce time slots by 20%.

    By • Jan. 10, 2024
  • Woman shopping in grocery store isle
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    stock.adobe.com/VIDI STUDIO

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    Deep Dive

    8 trends that will shape the grocery industry in 2024

    With a potential Kroger-Albertsons merger looming over the industry, experts see retailers forging ahead with value retailing, new experiences and a renewed focus on omnichannel selling.

    By Grocery Dive Staff • Jan. 9, 2024
  • Albertsons store
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    Courtesy of Albertsons
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    Albertsons partners with Criteo to bolster retail media offerings

    The tie-up will offer demand- and supply-side advertising capabilities as well as measurable insights through the combination of two platforms that work as “self-service solutions.”

    By • Jan. 9, 2024
  • A person pushes an Instacart Caper Cart
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    Courtesy of Instacart
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    Instacart pilots General Mills, Del Monte ads on AI-powered smart carts

    Ads on Caper Carts include personalized recommendations based on real-time shopping behaviors.

    By Chris Kelly • Jan. 8, 2024
  • Bakery in Giant supermarket in Philadelphia
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    Permission granted by The Giant Company
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    Q&A

    Why personalization will define the future for grocers

    The days when people knew grocery workers personally have faded, but the need to create emotional ties with shoppers is as strong as ever, said Matt O’Grady, president of the Americas for Dunnhumby.

    By • Jan. 3, 2024
  • Full UNFI truck parked on the street
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    Peyton Bigora/Grocery Dive
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    UNFI going bigger with solar plans

    For fiscal year 2024, the company also plans to launch a regenerative agriculture program and implement more technology at its distribution centers, per its latest ESG report.

    By • Jan. 3, 2024
  • A Rite Aid pharmacy storefront
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    Permission granted by Rite Aid
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    Rite Aid banned from use of facial recognition tech for 5 years

    The company’s “reckless” use of the technology harmed customers, the FTC said.

    By Nate Delesline III • Dec. 22, 2023
  • Open checkout area at Walmart supercenter in Fayetteville, Arkansas
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    Courtesy of Walmart
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    Walmart adds Affirm’s buy now, pay later option to self-checkout

    In an expanded partnership between the two companies, the retailer is adding the BNPL option to checkout kiosks at most stores. 

    By Tatiana Walk-Morris • Dec. 21, 2023
  • Cucumbers in a grocery store
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    Sam Silverstein/Grocery Dive
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    Column

    Sizing up 2023: A look back at our top predictions for the year

    Grocery Dive forecast that food retailers would focus on value messaging, adding more store amenities to online shopping and growing retail media. So how’d we do?

    By , • Dec. 20, 2023
  • Kitchen stove
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    Courtesy of GE Appliances
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    Kroger lets shoppers load their online grocery cart from an oven

    Certain GE wall ovens and slide-in ranges now allow users to peruse recipes from companies including Kroger on a built-in touchscreen and then put ingredients in their online shopping cart.

    By • Dec. 15, 2023
  • Hand reaching out to "Special" pricing tag in a grocery store.
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    FangXiaNuo via Getty Images
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    Column

    Pardon the Disruption: 7 trends that defined 2023

    While this year featured a complex mix of narratives and developments, there was one word that seemed to sum everything up.

    By • Dec. 12, 2023
  • A tech-driven salad bar in a grocery store.
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    Permission granted by Schnuck Markets
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    How grocers are innovating in foodservice

    As consumers increasingly turn to retailers for semi- and fully-prepared meal offerings, here’s what Publix, Vallarta Supermarkets, Albertsons and other grocers are cooking up.

    By • Dec. 11, 2023
  • A person standing in a grocery store.
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    Courtesy of Albertsons
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    Column

    The Friday Checkout: Albertsons gets its big YouTube moment

    The grocer, which has played around in the metaverse, recently teamed up with viral video hitmaker Jimmy Donaldson, aka “MrBeast.”

    By Grocery Dive Staff • Dec. 8, 2023
  • The new Schnucks Battle Crossing store in Columbia, Missouri.
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    Courtesy of Schnuck Markets
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    Schnucks is giving shoppers an express lane to local produce

    Following a successful pilot, the Midwestern grocer plans to expand its use of tracking technology to digitally alert customers when freshly picked foods arrive in stores.

    By • Dec. 5, 2023
  • Amazon's Key In-Garage Grocery Delivery
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    Courtesy of Amazon
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    Column

    Pardon the Disruption: Can Amazon be a grocer and a 3P delivery provider?

    The tech giant has signed some key grocery chains to its digital marketplace recently, helping it reach more households even as it retools its Amazon Fresh stores and online platform.

    By • Nov. 29, 2023
  • A sign on a drinks case door that reads "We accept SNAP/EBT."
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    Catherine Douglas Moran/Grocery Dive
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    NGA launches website to assist grocers with SNAP online purchasing

    The comprehensive resource hub provides information and technical assistance to food retailers currently offering or considering SNAP online purchasing. 

    By • Nov. 28, 2023
  • Exterior of Bristol Farms Newfound Market store in Irvine, California
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    Courtesy of Bristol Farms Newfound Market
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    Good Food Holdings names digital agency of record

    The West Coast grocery chain said it tapped Midwestern marketing firm Laughlin Constable to support its quest to be a “personal experience brand.”

    By • Nov. 27, 2023
  • Walmart Cummins CNG natural gas
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    Provided by Walmart. 

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    Walmart creating new platform to more easily work with suppliers

    The retailer has teamed up with enterprise retail technology solutions company Bamboo Rose to streamline its supply chain.

    By • Nov. 27, 2023
  • Better for you frozen options at a Target in Washington, D.C.
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    Catherine Douglas Moran/Grocery Dive
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    Column

    The Friday Checkout: Health and wellness trends to watch in 2024

    Specialty distributor KeHe predicts a growing emphasis on functionality, convenience and clean ingredients among consumers.

    By Grocery Dive Staff • Nov. 17, 2023
  • A person shops online
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    Urupong via Getty Images
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    NRF releases 4 principles for AI use in retail

    The organization is providing a framework to encourage the proper application of artificial intelligence technology. 

    By Tatiana Walk-Morris • Nov. 17, 2023