Kroger delivery takes to the skies with drone pilot

The grocer, along with partner Drone Express, will begin making deliveries this spring in Ohio and then expand to California in the summer.

By Jeff Wells • May 3, 2021

Rosie lowers accessibility barriers to online grocery ordering

The e-commerce company has met specific guidelines in an effort to ensure people with disabilities can use its software.

By Catherine Douglas Moran • April 30, 2021

Explore the Trendline➔

Grocery loyalty

Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

By Grocery Dive staff

Safeway, Target use Google Pay to push promotions to consumers

The retailers have started notifying people about weekly specials through the tech company's digital wallet.

By Sam Silverstein • April 30, 2021

Vaccinations increase confidence about shopping in stores, survey finds

Of the 1,000 participants in Inmar Intelligence's Grocery Retail Survey, 38% say they intend to rely on a combination of online and in-store shopping even after being inoculated.

By Sam Silverstein • April 29, 2021

Publix rolls out online SNAP payments chainwide

Save Mart and Price Chopper/Market 32 also join Instacart's growing list of partners accepting EBT cards online as the payment option gains traction.

By Catherine Douglas Moran • April 29, 2021

How a tech startup helped an established New York grocer go online on its own terms

The ability to customize an e-commerce service for each of its stores drew Westside Market to the white-label platform offered by Homesome, which focuses on independent food retailers.

By Sam Silverstein • April 28, 2021

Tech startup Minnow is scaling unattended pickup tailored to foodservice

The Seattle-based company, which makes automated lockers featuring insulated cubbies and mobile connectivity, announced $3 million in new funding on Tuesday.

By Sam Silverstein • April 28, 2021

Amazon's in-garage grocery delivery expands nationwide

After launching in five cities last November, the service is coming to all of the markets where Amazon Fresh and Whole Foods deliver.

By Catherine Douglas Moran , Jeff Wells • April 27, 2021

Albertsons names first chief data officer

The grocery company has brought on American Express veteran Danielle Crop to drive the customer experience by combining data assets with e-commerce. 

By Catherine Douglas Moran • April 26, 2021

Albertsons sees pickup volume rocket ahead

Drive Up & Go accelerated more than 865% during 2020 and surged 1,000% in Q4 as the grocer once again accelerated its rollout plans for the service.

By Sam Silverstein • April 26, 2021

Digital overtakes paper as consumers' preferred coupon type, survey finds

Electronic load-to-card offers accounted for 29.3% of coupon redemptions in 2020, up 27% from the prior year, according to data from Inmar Intelligence.

By Sam Silverstein • April 23, 2021

Grocers look to help seniors bridge the digital shopping divide

The pandemic brought more seniors online. Now grocers are figuring out how to retain their digital spending. 

By Catherine Douglas Moran • April 21, 2021

Amazon One palm payment tool expands to East Coast

After rolling out in more than a dozen Seattle-area stores, the technology is now available at an Amazon Go store in New York City. 

By Catherine Douglas Moran • Updated May 10, 2021

Save Mart to pilot inventory robots at seven California supermarkets

The grocery chain plans to test the autonomous devices, which scan products on store shelves and flag out-of-stock items, at stores under its Save Mart, Lucky California and FoodMaxx banners.

By Sam Silverstein • April 19, 2021

Cleveron unveils semi-autonomous delivery robot

Remotely supervised by teleoperators, the Cleveron 701 can deliver within a 30-minute range of a warehouse or store. 

By Catherine Douglas Moran • April 15, 2021

Farmstead partners with DoorDash to offer grocery delivery service

The online grocer will also let retailers using its Grocery OS e-commerce software access DoorDash's white-label delivery platform.

By Sam Silverstein • April 13, 2021

Fridge No More is putting 15-minute delivery to the test in the US

In contrast to other convenience-focused delivery outfits, the New York City startup is focused on offering ultrafast delivery of a full grocery assortment.

By Jeff Wells • April 12, 2021

UFCW condemns Amazon's use of cashierless tech as retailer expands grocery store fleet

The labor organization also demanded an investigation after workers at an Amazon warehouse in Alabama voted not to unionize.

By Sam Silverstein • Updated April 12, 2021

H-E-B to provide on-campus grocery delivery at Texas A&M

The grocer will bring orders to eight dedicated zones at the university for a $5 charge and offer curbside pickup for free. 

By Sam Silverstein • April 9, 2021

NGA urging Congress to cut red tape facing WIC vendors

The trade association is pushing for a task force to improve the vendor management system and to allow for WIC online purchasing.

By Catherine Douglas Moran • Updated April 9, 2021

Trax brings in $640M from investors led by SoftBank, BlackRock

The amount is nearly double what the company, which supplies computer vision technology to brick-and-mortar retailers, has raised during the past decade.

By Sam Silverstein • April 8, 2021

URB-E looks to electric bicycles to make grocery delivery more efficient

The company operates a fleet that tows cargo carts holding up to 800 pounds through the streets of New York City and has more cities in its sights.

By Sam Silverstein • April 8, 2021

Wakefern taps digital marketing agency for fresh online look

Huge Brooklyn will revamp the retail cooperative's end-to-end digital experience and develop a roadmap for shopper-focused innovations.

By Catherine Douglas Moran • April 7, 2021

AutoStore owners sell 40% stake to SoftBank in $2.8B deal

The transaction, which AutoStore said is aimed at helping it expand in Asia, values the Norwegian robotics company at $7.7 billion.

By Sam Silverstein • April 6, 2021

Serious about competing online? How to pick the best digital shelf analytics vendor

Seek a solution that offers full-category competitive intelligence that unites your teams around ecommerce while driving your commercial agenda and creating win-win scenarios across your eRetailers. 

April 5, 2021