Inside the store: Amazon Fresh

The just-opened supermarket will feel familiar to shoppers, but the relentless focus on low prices and removing shopping friction is where the company looks to stand out.

By Krishna Thakker • Sept. 21, 2020

Farmstead extends in-house software to other grocers

The online grocer said its "Grocery OS" system can scale across fulfillment properties and help grocers rein in their operational costs.

By Jessica Dumont • Sept. 18, 2020

Explore the Trendline➔

Grocery loyalty

Food retailers are depending on techniques designed to build and maintain connections with customers as they strive to stand out.

By Grocery Dive staff

Online grocery will leap to $250B in 5 years, report says

A new study from Mercatus and research firm Incisiv predicts online grocery will stabilize post-pandemic and account for 21.5% of total grocery sales by 2025.

By Catherine Douglas Moran • Sept. 18, 2020

Amazon Fresh opens to the public with a focus on low prices

The new supermarket debuted Thursday in Woodland Hills, California, with deals on chips, soda and fresh meat as it seeks to reach shoppers in-store and online.

By Rosie Bradbury • Sept. 17, 2020

Walmart now approaches innovation in terms of 'days or weeks or months,' US CEO says

The retailer is making major technology investments and wants to cultivate a fast-moving organization willing to test and implement new ideas on a dime, John Furner said Tuesday.

By Sam Silverstein • Sept. 17, 2020

3 ways grocers can appeal to the 'connected consumer'

Digital-first customers are highly valuable for grocers, but reaching them requires the right communication strategy and a commitment to seamless ordering, writes Rajesh Midha of Bottle Rocket.

By Rajesh Midha • Sept. 16, 2020

H-E-B jumps into micro-fulfillment

The Texas grocer has tapped Swisslog to build an unspecified number of automated centers to fulfill pickup and delivery orders.

By Sam Silverstein • Sept. 15, 2020

New York's Westside Market gets a scan-and-go upgrade

Tiliter and FutureProof Retail have partnered to deploy the first scan-and-go program that integrates a self-service scale to instantly recognize items like produce and bulk foods. 

By Krishna Thakker • Sept. 14, 2020

Inside the store: Amazon's newest Go Grocery

The cashierless store in Redmond, Washington, features a cleaner layout, enhanced produce merchandising and more meal options compared to the first location, which opened six months ago.

By Jeff Wells • Sept. 11, 2020

Walmart pilots drone delivery for groceries with Flytrex

The test program will deliver grocery and household items from Walmart stores to homes in Fayetteville, North Carolina.

By Matt Leonard • Sept. 10, 2020

5 ways supermarket designs could change in the future

Architects say grocery stores will incorporate creative design elements to help people feel more comfortable around fresh food.

By Sam Silverstein • Sept. 10, 2020

Giant Eagle debuts its own version of Amazon Go

The retailer served up the commercial launch of Grabango's checkout-free technology at a GetGo Cafe+Market convenience store in Pittsburgh on Tuesday.

By Sam Silverstein • Sept. 1, 2020

Smart carts get a charge from Amazon and COVID-19

More retailers are looking at the technology thanks to the pandemic and the online retailer's endorsement, but high costs could stymie a broader rollout, experts caution.

By Krishna Thakker • Aug. 31, 2020

Amazon Fresh opens first grocery store, mixing smart tech with traditional offerings

Access to the long-awaited conventional supermarket in California will initially be limited to invited customers, with an opening to the public set for an unannounced date.

By Sam Silverstein • Aug. 27, 2020

Schnucks offers digital receipts as contactless checkout options expand

Consumers have been resistant to e-receipts in years past, but that's changing now as they request more ways to avoid contact while shopping.

By Sam Silverstein • Aug. 21, 2020

Save Mart extends use of AI-based pricing tool

The California grocery chain employs a machine-learning system from Revionics to predict the impact of pricing changes on its profits.

By Sam Silverstein • Aug. 20, 2020

As demand for personalization grows, 2 retail tech firms link up

Mi9 and Halla want to boost online search and product recommendations as regional grocers race to shore up their customer bases.

By Jeff Wells • Aug. 18, 2020

Heinen's deploys AI-powered technology to reduce food waste

The grocer is partnering with Afresh across its fresh departments to try to optimize merchandising and ordering.

By Krishna Thakker • Aug. 18, 2020

Beyond COVID-19: Recovering from pantry loading on steroids

Companies must quickly understand the impact of the economic recovery on consumer behavior and make adjustments in their planning process. 

By Charlie Chase, Chad Schumacher and Dan Woo • Aug. 18, 2020

Ahold Delhaize announces Cleaning Bot Challenge winners

A pair of European robotics companies rose to the top in an international contest the grocer held to identify smart cleaning technology.

By Krishna Thakker • Aug. 17, 2020

Circle K stores to pilot checkout-free technology

The c-store operator plans to begin its test of frictionless payment technology similar to Amazon Go at a location in Phoenix. 

By Sam Silverstein • Aug. 13, 2020

Albertsons brings vertically farmed greens to stores

A partnership with farming technology firm Plenty will provide arugula, kale and lettuce to 430 California stores.

By Jeff Wells • Aug. 12, 2020

Kroger is giving Apple Pay and Google Pay a test run

The retailer, which launched its own mobile payment program last year, wants to offer shoppers more contactless payment options.

By Jessica Dumont • Aug. 6, 2020

DoorDash launches new online convenience store DashMart

The company's new venture, which marks its first foray into managing its own inventory, will offer around 2,000 items and deliver to customers in as little as 30 minutes. 

By Jessica Dumont • Aug. 5, 2020

Grocery apps get smart during the pandemic

Adoption has skyrocketed in recent months, and now retailers are considering how to update mobile platforms that have become a critical part of the store experience.

By Jessica Dumont • Aug. 3, 2020